Summary: ThemeBox does not require you to create an account. You can delete data stored on your device yourself at any time, and you can ask us to delete any data associated with your device by email or with the form below. Deletion requests are completed within 90 days.
1. Delete data stored on your device
Your favorites, settings and downloaded content are stored locally. To remove them:
- Open the ThemeBox app and go to Settings.
- Tap Privacy › Delete my data (if available in your App version) and confirm.
- Alternatively, open Android Settings › Apps › ThemeBox › Storage and tap Clear storage / Clear data.
- Uninstalling the App also removes all locally stored data.
2. Request deletion of data held by us
Some technical data (such as device identifiers, diagnostics and analytics) may be processed by us and our service providers. To request deletion:
- Send an email to infinity.store.mobile@gmail.com with the subject "ThemeBox – Data Deletion Request", or fill in the form below.
- Include the email you want us to reply to and, if possible, your App instance ID (shown in the App under Settings › About, if available) or device model, so we can locate your data.
- We will confirm receipt and may ask for information to verify the request.
- Your data will be deleted within 90 days of the verified request, and we will notify you when it is complete.
3. What is deleted and what is kept
| Data | What happens |
|---|---|
| Device identifiers & analytics data linked to your device | Deleted or irreversibly anonymized within 90 days |
| Crash logs & diagnostics | Deleted within 90 days |
| Support emails and your deletion request | Deleted within 90 days after the request is closed |
| Purchase records | Held by Google Play, not by us. Records required for tax, accounting or fraud prevention may be retained by Google as required by law. |
| Data held by ad partners (AdMob, Meta) | Managed by those partners — you can also reset your Advertising ID in Android Settings to unlink past ad data. |
Deleting your data does not cancel Google Play purchases. To manage purchases or request refunds, visit Google Play › Payments & subscriptions.
4. Online deletion request form
Submitting this form opens your email app with a pre-filled request to infinity.store.mobile@gmail.com. Nothing is sent until you press Send in your email app.
5. Questions
For anything else regarding your data, contact infinity.store.mobile@gmail.com or read our Privacy Policy.